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MT4 Questions

MT4 FAQs, regarding your favourite trading platform

Your capital is at risk. You may lose more than you invest. Risk Policy.

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FAQ

How do I view all available product categories provided by ATFX?

Go to the “Market Offer” window, right-click and choose “Show All” to view all available product categories.

I already have downloaded MT4, how do I log in to my live account?

As soon as you have successfully deposited your principal, your account is activated, and the system provides you with a trading account, password and server data. You only have to enter the given account and password and choose the correct server to log in to your live account.

How do I change the password in MT4?

You can log in to the Client Portal or MT4 trading platform to change password.

How do I insert a chart indicator in ATFX MT4?

Please perform the following steps:

  1. Choose “Insert” > “Technical Indicator” on the top menu;
  2. Or you may insert “Technical Indicator” via “Navigation”.

How do I create studies on trend lines or other movements?

Please perform the following steps:

  1. Choose “Insert” at the top menu;
  2. Choose the trend line you want;
  3. Release the click, a cross hair icon appears of the selected trend line.

Move the cross hair on the selected chart, click the mouse and hold on to the click, and move the mouse to adjust the size of the trend line. The shortcut of line study can also be quickly accessed through clicking “Browse” > “Toolbar” > “Line Study”, and the icon appears under the menu bar. You may choose other options on the top of the screen by clicking the trend line, cross hair, or Fibonacci Retracement.

Is there a user manual for ATFX MT4?

Yes, please choose “Help” > “Help Topics”.

Which time zone is MT4 in?

The time zone on the MT4 trading platform is set to GMT+3 (Greenwich Mean Time).

The daylight saving will end on 28th October 2018 and the time zone on the trading platform will go back to GMT+2.

How do I choose user language in MT4?

Go to the top menu and choose View -> Languages -> e.g. Chinese (simplified) and then restart the software and the user language will be in simplified Chinese.

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ATFX is a co-brand shared by a group entities including:

AT Global Markets (UK) Ltd is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom with registration number 760555. The Registered Office: 1st Floor, 32 Cornhill, London EC3V 3SG, United Kingdom.

AT Global Markets (Australia) Pty Ltd is authorized and regulated by the Australian Securities and Investments Commission with AFSL number 418036. The registered office: Tower 2 Darling Park, Level 16, 201 Sussex Street, Sydney NSW 2000.

AT Global Markets SA (Pty) Ltd is licensed in South Africa by the Financial Sector Conduct Authority with FSP license number 44816 and a licensed OTC Derivatives Provider. The registered office: 1020 Manhattan Place, 130 Bree Street Cape Town, 8001.

ATFX Global Markets (CY) Ltd is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) under the license no. 285/15. The Registered Office: 159 Leontiou A’ Street, Maryvonne Building Office 204, 3022, Limassol, Cyprus.

AT Global Markets Intl Ltd is authorized and regulated by the Financial Services Commission with license number C118023331. The Registered Office: G08, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène, Republic of Mauritius.

AT Global Markets (SC) Limited is licensed by the Seychelles Financial Services Authority as a Securities Dealer with License No. SD093. The Registered Office: Suite 3, Global Village, Jivan’s Complex, Mont Fleuri, Mahe, Seychelles.

ATFX MENA FINANCIAL SERVICES LLC is regulated by the Securities and Commodities Authority (SCA) in the United Arab Emirates with the license number 20200000078.

EMERGING MARKETS is regulated by the Jordan Securities Commission authority as an Introducing Broker license number 643 and is the regulated entity in the Hashemite Kingdom of Jordan.

AT Global Financial Services (HK) Limited is authorized and regulated by the Securities and Futures Commission in the Hong Kong with license number BUM667. The Registered Office: 17/F, 80 Gloucester Road, Wan Chai, Hong Kong.

ATFX is a trademark of AT Global Markets INTL LTD a company registered in Mauritius under FSC and all services in the Hashemite Kingdom of Jordan is offered through its Introducing Broker.

AT Global Markets LLC is a Limited Liability Company in Saint Vincent and the Grenadines with company number 333 LLC 2020. The Registered Office: Euro House, Richmond Hill Road, Kingstown, St. Vincent and the Grenadines.

HIGH RISK INVESTMENT WARNING: Trading Foreign Exchange (Forex) and Contracts for Differences (CFDs) is highly speculative, carries a high level of risk and may not be suitable for all investors. You may sustain a loss of some or all of your invested capital, therefore, you should not speculate with capital that you cannot afford to lose. You should be aware of all the risks associated with trading on margin. Please read the full Terms of Business.

Restricted Regions: AT Global Markets LLC does not provide services to residents of certain countries, including but not limited to Canada, Japan, Democratic People’s Republic of Korea (DPRK), Iran and United States of America (USA), or any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.